FAQs

In around 4 to 6 weeks you should notice: The softening of scale around the basins, Scale flaking away from the kettle element and shower rose, Water feeling hotter, improved performance of washing machines and dishwashers, Easier cleaning of surfaces, especially baths, basins and sinks.

Water remains chemically unchanged, retaining the beneficial minerals and tastes the same so you do not need a separate drinking tap.

Scale does not stick to pipework’s and appliances and is removed in minute quantities back into the water, where it washes away.

As no plumbing is involved most customers fit the unit themselves and it should take no more than 30 mins, or you can use a local handy man or electrician.

Once installed the unit will require no maintenance at all, for its expected life span is 10 years or more.

The unit’s uses around Rs. 400 worth of electricity a year.

We can normally solve most problems. If we can't you get your money back.

No, the calcium is gradually dissolved back into solution.

Yes. It does not matter how you heat your water the Sanimax Descaler treats all systems. For complex or commercial applications please call our help line.

Sanimax Descaler can be used anywhere you use water. It can be used in Residence, Apartments, Commercial buildings & hub, Shopping malls, Hotels, Agricultural purpose, Industries etc.

The Sanimax Descaler works effectively on water with both high and low mineral concentrations. It improves water from town supplies, bores, and springs, creeks, rivers and wells. With more than thousands of units now installed, we have experienced good results in all areas.

Yes. Conditioned water contains smaller particles, which pass more readily through the clothes being washed. In unconditioned water larger particles and other substances can become trapped in detergent and in the fibbers of the clothes you are washing, causing staining.

You will have greener healthier more robust growth with less water. You can also look forward to increase yields which mean more profitability because:

i) The better "wetting action" of conditioned water improves soil texture by surrounding individual soil particles with tiny droplets of conditioned water. Not only does your soil become more permeable but also it is able to retain its moisture content for longer periods.

ii) By improving the permeability, salts which previously accumulated around the root system and in the soil are leached away and do not reform. The plants can now take up more water and extract nutrients from the surrounding soil. Stressing to the plant is relieved and improved growth is noticed in weeks - sometimes days.

iii) Mineral particles and salts in conditioned water no longer adhere to the leaves to the same regret. What's more, leaf burn is reduced considerably.

NOTE: Laboratory leaf analysis testing on fruit trees between Conditioned and Unconditioned water, confirmed a massive 52% reduction of chloride and a 66% reduction of sodium.

Yes, because conditioned water makes the soil more permeable water is absorbed more rapidly into the ground, which reduces evaporation. Watering time is therefore shortened which means you save two valuable resources i.e. Water and Money. To avoid over watering it may be necessary to reduce your watering time by 20%. In fact some people report water savings of 30%.

The water in the examples listed has high mineral concentrations and our water analysis testing showed little difference between conditioned and unconditioned water. However, during conditioning the mineral particles repel and separate from each other. This change not only makes them smaller but alters their behaviour and neutralizes their negative influence. These less aggressive particles are now able to pass freely through the system with minimal interference.

In conditioned water the mineral particles repel and lose their attraction for each other and the surfaces of piping and other equipment. Being a solvent, the water now slowly etches, loosens and dissolves the existing scale from the system. Once clean your system will stay clean!

When you install it properly and maintain your Water Conditioner, then it has an unlimited life span. We have designed water conditioner to stand with voltage fluctuations under normal circumstances it should not require replacement. Just you need to safeguard the conditioner from Water.

The Water Conditioner neutralizes the negative influence of mineral particles, which otherwise tend to hinder the filters performance, and reduce the working life of reverse osmosis membranes. Installing a Water Conditioner unit before the carbon or reverse osmosis filter keeps them cleaner and greatly improves their efficiency. It also prolongs the life span and extends by several times the period between regeneration and cleaning of the filter cartridges.

Periodically it may be necessary to drain the lower region of the tank in order to expel any high concentration of dissolved solids that settle there, which otherwise may "disguise" the conditioned effect.

The Water Conditioner, by virtually eliminating the biofilm, denies the algae its food source. This occurs because of the "conditioning" or mineral separation process. With nothing to feed on the algae is either greatly reduced or completely eliminated.

The Water Conditioner is best fitted into the main line after the water meter or pump and before any tee junction or holding tanks, where by the whole system will benefit. It will operate in any angle above ground level Note: Do not install or test the conditioner at the end of the pipeline. Best results are obtained when installed at least 10 feet before use of water or next to the pump preferably on the discharge side so as not to restrict the pump.

The water conditioner is designed according to pipeline diameter and Hardness or TDS of Water.

Our Sanimax Descaler units will work on COPPER, PVC, CPVC, and PEX pipe. If you have galvanized pipe, you will need to replace that small section of pipe of where the signal cable is wrapped on the incoming water line with any of the above mentioned pipes. This only involves about one foot of pipe.

Install the unit on the incoming water supply line going to the house or building, and always before the water heater. You want to make sure all your pipes are cleaned out of scale deposits. If you are unable to locate the incoming supply line before it splits, follow the cold water line back as far as possible from the water heater and install there. This may be the case if your home was built on a slab.

In most circumstances, the homeowner can install the unit themselves. No special tools or plumbing work is required. For slab built homes, you will need to locate the incoming pipe as it enters the house. The unit can be installed outdoors if needed, but make sure it is weather-proof boxes. Always contact your dealer if you have any questions.

Yes, we are only concerned about the location where you wrap the coil at. The same thing can be said if you have galvanized and copper pipe. If the location where you want to wrap the pipe is galvanized, you will need to replace a small section of 12 inches with copper or PVC pipe. The descaling process will work downstream on all types of pipe after the signal cable location.

We recommend the average air temperature to operate Sanimax Descaler at 32 to 122 degrees F. The unit will operate at temperatures below and over those numbers, but not for long periods of time. The unit should be installed in an area that is ventilated.

Yes, the signal cable is a special wire and is not readily found in hardware stores. You can purchase additional signal cable wire packages from Sanimax Descaler which includes the zip ties. However, if you need a short-term replacement, an 18-gauge, tin coated stranded copper wire will work.

Yes. Sometimes older homes built on slabs have little exposed pipe and this is an option. Installing the signal cable underground is not problem at all.

We do not recommend installing the signal cable over a coupling. The wraps must be flush, and evenly against one another. Adding additional pipe to the installation area would be the best option.

Yes. Install the signal cable after the pump for best results.

It does not matter, either way is fine. We do ask that the area is ventilated and not in a hot enclosed area over 122 degrees F.

No, you cannot install Sanimax Descaler on two lines. The signal is only strong enough to treat one line and one building the size noted.

For the very best results, the less turbulence in the water is desired. By saying “as far away as possible” we prefer it to be a few inches away, if possible, but if there is no room to wrap the coil you can still wrap the coil next to the tee, elbow, or coupling. Just make sure it is not on curved pipe and wrapped over a coupling or valve, as all the wrappings need to be the same size or diameter and flush against one another.

No, you cannot extend it. The ten feet of wire is the limit we allow from going from the signal coil to the power box. You will need to get the power box location and the coil wrapping location within those lengths. If needed, you can use an extension cord to plug the unit in if the electrical was an issue.

Yes. There will be no issues if the pipe is painted or not.

Yes, it is OK. You will be descaling the hot water lines, where the majority of the scaling issues take place.

Having extra wire is expected. We always supply extra wire to handle the various pipe sizes and allowing up to ten feet of wire (in each direction) of where the signal cable is wrapped and the power box is mounted.

If you have no other possible options, wrap the coil as many times as you can. You might have slightly diminished results, but you should still be quite satisfied with Sanimax Descaler. Remember, you do have a 90-day money back guarantee if not satisfied. If at all possible, do try to obtain the required numbers of wraps, and to never overwrap it either.

Absolutely not! Going over the recommended amount will actually diminish the strength of the signal. The amount of wrappings we recommend will give you the optimal signal strength possible.

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